Careers at GIA India


Job Title : Diamond Grader Associate

Department: Grading    Level: L3     Reports to: Supervisor

 

Job Role: Perform the summative evaluation of diamonds in accordance with the International Diamond Grading System and document identifying features required for the initial draft of GIA Diamond Grading Reports

 

Essential Duties:

Perform the following and other duties assigned to meet production goals (quality & quantity)

  • Evaluate a diamond and determine the initial clarity, polish and symmetry grades in accordance with GIA standards
  • Follow standard grading methodology and examination techniques to evaluate a diamond using proper tools and devices (i.e. microscope, loupe, tweezers, etc.)
  • Apply basic knowledge of GIA policies and procedures to identify characteristics present in the diamond, and electronically map observations onto a diagram by using GIA’s proprietary systems
  • Learn to interpret and follow documentation policies and procedures to efficiently represent characteristics and treatments present in the diamond by using GIA’s proprietary systems
  • Participate in ongoing professional training and testing for continuous grading development
  • Meet required Diamond Grader (L4) qualification criteria (quality and quantity) within specified timeline
  • Perform other duties as assigned or per business needs

 

Qualification:

High school diploma required. Or any Graduate Bachelor’s degree
Must complete GIA Graduate Diamonds Program within 9 months of training start date

 

Description of Success Factors:

“Personal accountability: learn and improve performance; take personal responsibility for decisions, actions & outcomes
 
Technical knowledge: ability to learn, retain and apply grading knowledge (includes receiving and applying feedback from mentors/more experienced staff)
 
Service mindset: drive and motivation to meet production and quality requirements
 
Decision quality/Problem solving: ability to identify issues; know how to escalate an issue or to ask for guidance
 
Analytical skills: learn to apply analytical thinking and deductive reasoning to daily work; ability to learn to articulate the issues/reasoning to reach the initial evaluation of diamonds
 
Visual perception (being able to make sense of what you see), depth perception, understanding of spatial relationship – ability to map a 3-Dimensional object into 2-D diagram with accuracy
 
Ability to use gemological equipment (microscope and loupe) to evaluate the diamond, and hand-held tools (tweezers, stone holder) to manipulate diamonds
 
Ability to read, comprehend and follow standard procedures or instruction (proficiency in reading, writing and speaking in English required)
 
Communication Skills: Ability to communicate professionally and collaborate with a diverse group of individuals – actively listen and communicate with others in a timely & professional manner; ask questions, receive and apply feedback; proactively participate in training discussions
 
Sound skills in computer software (MS Office)
 
Ability to work in close physical proximity with other staff, while utilizing shared equipment.
 
Detail oriented – ability to produce accurate detailed work and documentation
 
Ability to work independently in a production-oriented laboratory environment
 
Interpersonal skills: Ability to create positive interactions with colleagues and a team; actively communicate with
others in a timely & professional manner; maintain good working relationship with others and peers
 
Time management skills: approach work in an organized and systematic manner”


Job Title : Senior Service Technician

Department: Maintenance     Reports to: Manager

 

Job Role: Calibration of all analytical instruments like FTIR, Electronic Balances, Non-contact Measurement, RAMAN, Color and Fluorescence.

 

Essential Duties:
  • Maintaining calibration reports of the team. (Daily, Monthly, Quarterly, Half yearly and yearly).
  • Maintaining AMC records (Annual maintenance calibration) IQ, OQ and PQ documents of instruments.
  • To coordinate with engineering department for the support and service in case of breakdown of any instruments/Equipments.
  • Follow up of instrument maintenance in case of failure, perform troubleshooting, coordinate with service engineer and get the instrument repaired.
  • Documentation of instrument service reports.
  • Making Arrangement for calibration of instruments by Government Approved external laboratory.
  • Qualification of new instruments with proper documentation.

 

Qualification:

Education

  • Bachelor’s degree in Engineering (Mechanical/Electronics and communication/Electrical) preferred, Master’s in Laser and optics preferred, qualifications related to laser experience preferred, optical and spectroscopy experience preferred, experience with non-contact measurement devices preferred
  • Experience of 1-2 years with Laser, optics and or optical instrument, spectroscopy, non-contact measurement devices

Lean experience is a plus.

 

Work Experience

  • Experience of 2-3 years in instrument calibration

 

Description of Success Factors:

Knowledge

  • Knowledge of MS Office (Excel, Word, PowerPoint)

 

Skills

  • Moderate proficiency in written and verbal English comprehension and communication
  • Results oriented and self-motivated.
  • High level of initiative and assertiveness, Good time management and organizational skills.
  • Focuses attention on detail and consistency to meet client’s requirements.

 

Ability

  • Ability to plan and organize
  • Ability to learn and adapt quickly
  • Ability and willingness to work under pressure
  • Sense of responsibility and integrity


Job Title : Senior Network Architect

REPORTS TO (Title): Senior IT Business Relationship Manager, Mumbai – INDIA

 

JOB OVERVIEW: Responsible for the strategic design and governance of infrastructure standards related to compute, storage, and virtualization for datacenter and remote office infrastructures. Accomplish work with an architectural team which includes Infrastructure Architects, IT leadership, security and infrastructure teams across all levels of the organization.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Analyze business requirements to develop technical network solutions and their framework.
  • Design, test, and inspect data communications systems.
  • Develop test plans, implementation plans, and project timelines for various projects.
  • Perform network troubleshooting to isolate and diagnose common network problems.
  • Lead technical design sessions and author technical design documents in conjunction with IT Roadmap strategies.
  • Keeps current on the latest technologies and suggest upgrades and changes to the systems infrastructure.
  • Manage the architecture, implementation, and knowledge transfer activities of new architecture and platforms.
  • Responsible for providing hands on expert level assistance for escalated issues and mentor GIA IT L3/L4 resources on continuous infra. projects and extend operational support.
  • Develop data center capacity planning and forecasting, disaster recovery and business continuity policies and procedures.
  • Negotiate with the client community to establish clear Service Level Agreements (SLA’s) for the infrastructure environment.
  • Provide weekly, monthly and annual metrics reporting on IT operations status and value.
  • Vendor Management responsibility for externally sourced support resources.
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.

 

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):
  • Experience in the following inter networking technologies IGP (OSPF/ISIS), MBGP/BGP, Multicast, MPLS, L2VPN (VPLS, EVPN), L3VPN (BGP IP-VPN), STP, L2 switching, TCP/IP, IPv6.
  • Have clear views on the market and technology evolution of public cloud network services.
  • Experience on HCI platform.
  • Strong understanding of networking concepts, WAN acceleration, application delivery controllers, and private/hybrid/public cloud technologies.
  • Strong industry experience and relationships with routing and switching technology vendors and partners.
  • Excellent analysis skills and the ability to develop processes and methodologies.
  • Provide design guidelines, documentation and standard configuration to the global operations team for implementation.
  • Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail.
  • Ability to maintain and foster sensitivity and respect for a culturally diverse work environment.
  • Ability to display supportive behavior and communicate positively regarding department goals and objectives.
  • Ability to deal effectively with a variety of personalities to establish and maintain effective working relationships with global IT Teams.
  • Excellent grammar, written and verbal communication skills.
  • Ability to prioritize and resolve conflict when necessary.

 

EDUCATION AND EXPERIENCE
  • Bachelor degree in a technical discipline or equivalent experience.
  • 7+ years of systems, data center and remote office infrastructure architectural experience.
  • Experience with enterprise monitoring and management tools preferred.
  • Experience with Data Center migrations a plus.

 

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
  • While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Work is performed in a designated professional office workstation and environment.
  • Extensive use of office equipment to include computer, calculator, copier, fax, and other business related machines and software.
  • Employee may be required, from time to time, to work overtime.
  • Reasonable accommodations are available to qualified individuals with disabilities, upon request, to enable them to perform the essential functions of their job, as required by law.
  • GIA provides employees with a safe work environment through the provision of internal safety policies and procedures, safety awareness and training, and appropriate safety equipment as recommended and/or prescribed by governing regulatory agencies. Employee is required to comply with all safety policies, procedures, directives, and/or warnings.

 

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.


Job Title : Senior Infrastructure Architect

REPORTS TO (Title): Senior IT Business Relationship Manager, Mumbai – INDIA

 

JOB OVERVIEW: Responsible for the strategic design and governance of infrastructure standards related to compute, storage, and virtualization for datacenter and remote office infrastructures. Accomplish work with an architectural team which includes Infrastructure Architects, IT leadership, security and infrastructure teams across all levels of the organization.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Oversee technical direction of various technology platforms to ensure proper standards are being identified, implemented, and periodically reviewed in line with business continuity policies and procedures.
  • Lead technical design sessions and author technical design documents in conjunction with IT Roadmap strategies.
  • Keeps current on the latest technologies and suggest upgrades and changes to the systems infrastructure.
  • Manage the architecture, implementation, and knowledge transfer activities of new architecture and platforms.
  • Responsible for providing hands on expert level assistance for escalated issues and mentor GIA IT L3/L4 resources on continuous infra. projects and extend operational support.
  • Develop data center capacity planning and forecasting, disaster recovery and business continuity policies and procedures.
  • Negotiate with the client community to establish clear Service Level Agreements (SLA’s) for the infrastructure environment.
  • Provide weekly, monthly and annual metrics reporting on IT operations status and value.
  • Vendor Management responsibility for externally sourced support resources.
  • Oversee migration to hyper-converged infrastructure environment.
  • Other duties as assigned.

 

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):
  • Experienced with a wide range of infrastructure technologies, such as but not limited to cloud computing, cloud services (IaaS, PaaS, SaaS, etc.), virtualization, storage platforms, compute infrastructure, networking, and enterprise Microsoft technologies.
  • Experience with VMware virtualization and Microsoft Server platforms essential.
  • Strong understanding of networking concepts, WAN acceleration, application delivery controllers, and private/hybrid/public cloud technologies.
  • Must be visionary and strategic in approach with ability to apply infrastructural and architectural disciplines to solve business problems.
  • Excellent analysis skills and the ability to develop processes and methodologies.
  • Must have strong organizational skills and problem-solving expertise, while working with current and emerging technologies.
  • Must be able to manage very dynamic environments and have the ability to adapt quickly to technology and process changes.
  • Demonstrated mature level of directory architecture and management experience.
  • Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail.
  • Ability to maintain and foster sensitivity and respect for a culturally diverse work environment.
  • Ability to display supportive behavior and communicate positively regarding department goals and objectives.
  • Ability to deal effectively with a variety of personalities to establish and maintain effective working relationships with global IT Teams.
  • Excellent grammar, written and verbal communication skills.
  • Ability to prioritize and resolve conflict when necessary.

 

EDUCATION AND EXPERIENCE
  • Bachelor degree in a technical discipline or equivalent experience.
  • 7+ years of systems, data center and remote office infrastructure architectural experience.
  • Experience with enterprise monitoring and management tools preferred.
  • Experience with Data Center migrations a plus.

 

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
  • While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Work is performed in a designated professional office workstation and environment.
  • Extensive use of office equipment to include computer, calculator, copier, fax, and other business related machines and software.
  • Employee may be required, from time to time, to work overtime.
  • Reasonable accommodations are available to qualified individuals with disabilities, upon request, to enable them to perform the essential functions of their job, as required by law.
  • GIA provides employees with a safe work environment through the provision of internal safety policies and procedures, safety awareness and training, and appropriate safety equipment as recommended and/or prescribed by governing regulatory agencies. Employee is required to comply with all safety policies, procedures, directives, and/or warnings.

 

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.


Job Title : Assistant Security Officer / Security Officer

Department: Security     Reports to: Manager-Security

 

Job Role:Ensure effective safety, security and emergency response by referring given procedures and directions by superiors and by reporting all abnormalities to all concern taking adequate immediate actions.
 

Essential Duties:

        • Physical Security Operations – 40%
          • Conducts periodic walking patrols of the facility/premises and designated parking lot(s)
                as directed by superiors and reports discrepancies.
          • Follows all security procedures as directed and complies with all uniform and
                plain clothes assignments related to the job.
          • Assists or escorts, visitors, vendors or clients to/within facility/premises as needed
          • Assists or escorts, housekeeping cleaners for trash handling and storage.
          • Monitors and reports any discrepancies of activity viewed on surveillance equipment
                as needed.
          • Maintains safety and security related equipment, procedures and facilities

            

          • Emergency Response Preparedness – 30%
            • Maintain thorough knowledge of ‘site emergency response plan’ (GIA and TC-Building) and
                  implement it during emergency situations and mock-drills to ensure life-safety &
                  protection of assets
            • Quick & prompt response in all emergency situations (in accordance to SOPs)
            • Prompt first-aid assistance to staff & visitors.
            • Successfully complete all scheduled safety & first-aid training program.
            • Follows and implements all guidelines received from RJC.

              

            • EHS – 30%
              • Reports all abnormalities, incidents in respect of environment, health & safety
                    promptly and takes immediate actions as per SOP and/or as directed by superiors.
              • Follows all safety & health procedures as directed and complies with all assignments
                    related to the job.

         

         

        Qualification :

              Education: 12th Standard

                 

              Work Experience : Minimum of 1-2 years’ experience in handling safety & security operations.

                 

              Others : Preferred B & C certificate of NCC

                 

        Description of Success Factors:

          

              • Knowledge:
                    • Knowledge of relevant equipment, policies and procedures to safeguard people, data
                          and property
                    • Relevant knowhow of electronic security systems and exposure in responding to
                          emergency situations.
                    • Experience in handling and resolving emergency incidents
                    • Knowledge of MS Office (Excel, Word, PowerPoint)

              • Skills:
                • Good written and verbal communication (English preferred)
                • Active Listening
                • Customer service orientation
                • Alertness and attentiveness
                • Person with high energy levels and initiative
                • Exceptional time management and co-ordination skills.
                •    

              • Ability:
                • Responsible and trustworthy
                • Ability to learn and adapt quickly
                • Ability and willingness to work under pressure


Job Title : Laboratory Assistant – Non Grading

Department: Weights & Measures, Inscription, Inventory Control, Report Services and Transport
Level: L2     Reports to: Team Leader/Supervisor

 

Job Role: Perform assigned pre/post grading production processes of Lab Weights & Measures, Lab Inscription, Lab Inventory Control, Lab Report Services and Lab Transport required to complete the production workflow

 

Essential Duties:

        Perform any of the following or other duties as assigned to meet quality and production goals

        • Lab Weights & Measures
          •    Measure stone weight and other required data; prepare each stone for subsequent processes
                in accordance with procedures and requirements using relevant data
          • – Perform in weigh and operate cleaning station
          • – Perform screening, label printing, and/or measure ultraviolet fluorescence
          • – Prepare casetting of stones
        • Lab Inscription
          •    Perform the requested Inscription Service per required procedures and requirements
          • – Operate inscription device
          • – Perform inscription support activities if assigned (e.g. inking, cleaning, sending/receiving,    verifying inscription, etc.)
        • Lab Inventory Control
          •    Facilitate and distribute stones among assigned lab production functions as instructed
          •    Store stones for next process step in the system and physical location appropriately; facilitate    easy retrieval through efficient storage in accordance with required processes
          • – File/Pull from the Wall, distribute stones to organize workflow
          • – Perform Mini-IC Opening and Closing processes if applicable
        • Lab Report Services
          •   Prepare Reports for clients after requested services have been completed (e.g. folding,
              enclosing reports in sleeves, proofreading, etc.)

        • Lab Transport
          •    Receive incoming stone shipments from clients if applicable Prepare stones for
               shipment/delivery after service completion
          • – Perform item intake process (courier shipments) if applicable
          • – Receive, sort and organize stones in accordance with the procedures if applicable
          • – Perform outweigh and box/pack stones in preparation for delivery to clients

     

    Qualification: 12th pass or any graduate.
     
    Description of Success Factors:

            • Basic knowledge of MS Office (Excel, Word, PowerPoint)
            • Ability to learn and understand GIA proprietary systems (Spectrum, Searchlight, etc.)
            • Ability to learn and understand key GIA people and their roles in production functions
            • Ability to learn, understand and follow functional department Standard Operating Procedures
            • Familiarity with Lab production workflows
            • Basic understanding of GIA policies and procedures
            • Basic problem-solving skills: Understand when there is a problem and escalate as required; follow procedures to solve routine and often repetitive issues.
            • Sound communication skills in reading, writing and speaking clearly and ability to read and comprehend English (Spectrum, training in English)
            • Ability to communicate professionally (communicate respectfully, listen, articulate/explain issues, use professional tone, know when to email vs call, etc.)
            • Detail oriented / Ability to focus and complete tasks assigned in a timely manner
            • Ability to learn and use production equipment to perform the job assigned (tweezers, scales, stone-holder, microscope, etc.) and basic office equipment
            • Ability to multi-task, prioritize, and manage time effectively
            • Interpersonal skills: Ability to create positive interactions with colleagues; actively communicate with others in a timely & professional manner; maintain good working relationship with others and peers

     


Why Work at GIA?

Working at GIA means you can express your passion for gemstones and make a difference. GIA employs more than 3,000 people around the world. Some are educators who are committed to teaching. The rest are highly skilled professionals representing almost every aspect of the business world. This diverse and highly talented group works as a team to fulfill the Institute's mission to protect the public by setting and maintaining universal standards for gemstone evaluation.

Couldn’t find what you are looking for? Send us your CV at careersindia@gia.edu and we will revert whenever there’s a suitable opening!

We welcome you to explore your career path in GIA!

Pre-Employment Requirements:

• Applicants and new hires are subject to background checks as per the company policy, this will include reference checks, address, education verification, police verification and work history verification.

Equal Opportunity

• GIA is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, marital status, age, disability, or veteran’s status.

• Please review our current available positions. Due to the high volume of resumes we receive daily, we regret that we cannot personally contact every applicant. Candidates whose experience closely matches our qualification requirements will be contacted by GIA's Human Resources department and invited for an interview.

Thank you for your interest.